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About us

Firstcall Healthcare Services was established in 2009, in Wolverhampton, to provide qualified nurses and healthcare assistants to residential, nursing, dementia and mental health establishments. The business is owned and operated by Registered Nurses. Bal Brar is a former Nursing Home Manager, who understands the demanding needs of the care industry. Jill Roberts is also a former Nursing home Manager previously registered with CQC. Our vast experience provides the edge in quality placement services. We maintain our NMC registration and we are RCN MEMBERS. We uphold the highest standards in Nursing Practice.

FHS are proud to be an independent, family-run company, with the well-being of our staff and clients at the heart of our business.

The growth of the business and client base is testament to the quality of our service and our ability to match the correct staff with the correct clients on a regular and consistent basis. We currently provide temporary staff to the following

  • Mental Health and behaviour that challenges
  • Nursing homes and residential homes
  • Learning difficulty units
  • Physical impairment
  • Hospitals
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  • We will take personal responsibility for all our actions and omissions
  • we will encourage feedback and share in the positive and negative.
  • We will ensure that all staff are accountable for their actions.
  • We will seek continual enhancement of a quality service through annual reviews.
  • We will work openly and promote loyalty and trust in ourselves and contracting partners.
  • We will show respect to others and promote inclusiveness, tolerance and diversity and actively encourage learning and development in ourselves and others.

Meet The Team


Jill Roberts
Training & Compliance Manager

Our Clients :